1. All changes made to your account require a 30-day written notice, per your signed waiver/membership agreement. This must be sent to our email at email@example.com if not delivered in person. We will not accept messages on instagram/facebook/snapchat, texts to a coach’s personal phone, or a verbal request.
2. If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
3. If you would like to put your membership on hold instead of canceling, you will need to give us a starting date and an ending date. You will still be charged the next month and upon your return, your account will be credited. Ex: you are going to be gone next month, September, for 3 weeks. You will be charged your full price membership ($150) on September 1st. Come the following month, you will be credited for those 3 weeks you were absent, so on October 1st, you will only be charged at a prorated amount (roughly $38, or about one week).
4. No refunds.
Please send your email to firstname.lastname@example.org – include your name, and when you would like your membership to end. If you are wanting to put your account on hold, you need to give us a starting date and an ending date or it will not be processed.