Account Hold Request Your Name (required) Your Email (required) Start Date (required) End Date (required) There is a 2-week minimum hold. We do not do indefinite holds, specific dates are required. Requests will be processed in one business day. We cannot back-date account holds and do not give refunds per the signed terms and conditions of your membership agreement. Business hours for CFS are Monday thru Friday from 9am to 6pm.